Who we are and what we do
We provide consultancy services to NHS decision makers to help them listen to, and act, on what matters to people who give and receive care.
We bring the best of rigorous qualitative research and human-centred design approaches, with buckets of empathy, creativity and innovation to improve care design and delivery.
Our vision is to rekindle humanity in care. By ‘humanity’ we mean that we’re working towards a future where there are kind, open and fair interactions in care for all.