About Us

Our mission is to bring humanity back into every one to one interaction in health and social care over the next 20 years.

We’re starting by listening to, and sharing, less heard voices from people: those giving and receiving care in underserved communities, end of life care and on the very frontline of care services. Our vision is to drive empathic decision-making in care by sharing insights of what really matters to people and changing decision makers’ hearts and minds.

For clients: we help decision makers listen to voices that aren’t usually heard, to foster empathetic decisions about the planning and delivery of health and social care.

For communities: we shine a light on everyday experiences to make the invisible, visible.

We believe it’s the little things that matter; small sparks that ignite to make a big difference.

 

Our approach

We listen to and capture people's stories about their experiences of giving and receiving care. We do this by creating an engaging, safe and tranquil space for people to reflect on what matters to them, in a way that they wouldn't otherwise do.

1. We capture


We help decision makers listen to voices that aren’t usually heard, to foster empathetic decisions about the planning and delivery of health and social care. We do this by facilitating conversations and building relationships within different communities.

2. We change


We shine a light on everyday experiences to help make the invisible, visible. We do this by combining human, visually striking images, with heartfelt personal audio stories, written quotes and interview transcriptions to celebrate moments of humanity in care.

3. We celebrate

 

 

Our work now

Here's what we're working on now.