Theme 5: Providers (Tameside support at home)

This page shares photographs and stories from people in Tameside who give and receive support to live well at home.

This collection focuses on the experiences of home care workers. Content can be used by providers as a resource for recruitment.

What’s a home care worker?

Listen to what Carolyn and Kirsty talk about what it’s like being home care workers for people living in Tameside.

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What’s a home care worker?

To Carolyn, being a home care worker means making a difference to people’s lives. In this clip Carolyn shares how she spends her time with people to make a difference in their lives.

 
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It’s the job I love

Kirsty has worked as a home care worker for over three and a half years now. In this clip she talks about why she started this job, why she stays and how it’s different to her previous job in a factory.

 

Caring isn’t only about personal hygiene

Some people think that caring is only about doing personal hygiene tasks. It’s not. Listen to stories from Barrie and Carolyn, as well as Cicely and Kirsty, as they talk about what support at home looks like for them. It’s different to what you might traditionally think about support at home. What you can be sure of is that chatter, laughter and companionship have a firm place at the heart of this care.

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The first session was just switching it on and off. I downloaded WhatsApp for her after and was just showing her what that was about. We’ve got her on Ebay as well didn’t we? And some shopping. We put loads of apps on. So like, if she wanted a nosey on what’s out on the clothes wise and that. Because obviously she can’t go out, but she can have a nosey.
— Kirsty, who taught Cicely how to use her mobile phone
 

It’s about real connections with people

Local providers are being supported to use time differently to support people to live well at home. As a carer, this means it can be up to you, the person you’re supporting and the care team to explore what matters most to people. It’s much more than a time-limited set of transactions. Rather, it’s about real connections with people. Over time, many come to call each other their extended family.

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You can’t overestimate how much of an impact you can have on someone.
[PLEASE NOTE: Image needs consent from Bill’s wife - do not share]

[PLEASE NOTE: Image needs consent from Bill’s wife - do not share]

 

Advice for people considering a role in care

We asked carers what advice they had for someone who’s considering a role in care. They shared some advice and thoughts about what this job has taught them about life.

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I think it’s finally being recognised - the importance of the role and just how much of an impact a carer’s work has on reducing the pressures on the NHS and things like that. There’s a lot of service users who we’ve cared for over the years that we’ve kept out of hospital and kept out of 24 hour care for a lot longer than GPs predicted or their family. That’s 100% down to the amazing work that the carers are doing day in, day out. It’s a lot more complicated job than anyone’s ever thought before. And I think through this, people are starting to see just how involved it is and how important, and also that the scope for how much of an impact carers could make is massive.
— Rachel
 
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